Customer Satisfaction Questionnaire Form
Name and Title of the Customer Firm:
Communication Data of the Customer Firm:
Authorized Person Filling the Form and His/Her Title:
   
1. Product Quality
(Appearance, Application, Endurance etc.)		 Good       Intermediate       Poor      
2. Packaging Quality
(Endurance, Appearance, Capacity etc.)		 Good       Intermediate       Poor      
3. Informing about products
(General Information, Delivery, Price etc.)		 Good       Intermediate       Poor      
4. Long term working and tendency to cooperation Good       Intermediate       Poor      
5. Transmitting complaints and suggestions easily and finding solutions Good       Intermediate       Poor      
6. Satisfaction level of customers on our products Good       Intermediate       Poor      
7. On-time delivery of our products Good       Intermediate       Poor      
8. Product Variety of our Firm Good       Intermediate       Poor      
Issues You Want to State
( Your demands, expectations and complaints except the ones given above )
 

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